IAM Managed Services

We do support so you don't have to

With Identity Security at the core of your Cybersecurity strategy, it makes sense to have a skilled team of Identity experts operating it and supporting you.

IAM Managed Services by onaware

Your current Identity Security solution is not meeting your expectations

  • Delivering the level of service required is proving a challenge
  • Qualified resources are thin on the ground
  • Your current IAM managed services vendor is not meeting SLA's
  • You realise that you current provider wants to make you totally dependent on them
  • The operational cost is proving a challenge
  • Your platform stability is impacting your business
CISO with a problem
onaware listen advise and deliver

Our approach to IAM Managed Services is very different...

  • Transparent monthly fee
  • Tailored reporting
  • Efficient Identity Security
  • Simplified compliance

Our managed services for Identity Security

Job Interview at onaware

24/7 Support

  • IAM platform support
  • Performance monitoring
  • Root cause analysis
  • Defect tracking
  • Change management
Evaluation of assessment onaware careers

Application Lifecycle Management

  • Full application lifecycle support
  • New application onboarding
  • Integration modifications
  • Controlled application offboarding
  • Custom reporting​
Finalize offer of job at onaware

Governance

  • Severity based SLA management
  • Weekly/monthly/quarterly dashboards
  • Reporting including ROI calculation
Skills assessment onaware careers

Upgrades

  • IAM product upgrades & patches
  • Support for infrastructure changes and upgrades

Where you end up...

  • Consistent service levels for your users
  • Round the clock monitoring and support
  • Leveraging a dedicated team of experts
  • Always prepared for audit and compliance questions
  • Clear ROI and costs available
onaware leads a team passionate about identity security and privacy

Common questions about Managed Services

Our managed service provision offers a wide range of Identity and Access Management (IAM) services, including Identity Governance (IGA), Access Management, Identity Federation, and Privileged Access Management (PAM) along with the day-to-day operation and maintenance of your chosen Identity Security platform. We can work with you to determine which services would be most beneficial for your specific needs.

We have extensive experience implementing IAM solutions for top-tier businesses in various industries, including healthcare, finance, utilities, retail and government. Our team of experts can work with you to identify the best IAM solutions for your organisation and ensure that they are tailored to your industry-specific requirements.

Our pricing structure is designed to be transparent and competitive. We offer flexible subscription pricing options based on your specific needs, including implementation costs, ongoing support and maintenance fees, and any additional costs that may be incurred. We are committed to providing high-quality IAM services at a fair and reasonable price.

We can offer you best practice, comprehensive support and maintenance including help desk support, regular platform maintenance and upgrades.  We can also offer support for your Identity lifecycle processes with effective SLAs for resolving any issues that may arise. Our expert Identity Security team is available 24/7 to provide the support you need to keep your systems running smoothly whilst ensuring value for your business.

We stay up-to-date with the latest regulatory requirements and our managed services are designed to meet the specific requirements of each client’s industry and jurisdiction.  We also provide regular reporting and auditing to ensure ongoing compliance and can help our clients prepare for regulatory audits as needed.